Terms of service

Terms of Service

Last Updated: [DATE]

Welcome to [STORE NAME]. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Eligibility

By using this website, you represent that:

  • You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information provided by you is accurate and complete.

2. Account Terms

You may be required to create an account to access certain features of our website.

You agree to:

  • Provide accurate and current information.

  • Maintain the confidentiality of your account credentials.

  • Accept responsibility for all activities conducted through your account.

  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts found to be providing false information or engaging in prohibited activities.

3. Products and Services

We make every effort to display our products as accurately as possible.

However:

  • Product colors may vary depending on screen settings and device displays.

  • Product measurements may have minor variations.

  • Handcrafted, artisanal, or made-to-order products may exhibit slight differences from product images.

Such variations do not constitute defects.

4. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Change product prices without prior notice.

  • Correct pricing errors or inaccuracies.

  • Modify promotional offers at any time.

Payment must be successfully completed before an order is processed.

We may accept payment through:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallets

  • Other approved payment methods

Payments are processed through authorized third-party payment providers.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.

  • Cancel orders due to product unavailability.

  • Cancel orders suspected of fraud or misuse.

  • Cancel orders containing incorrect pricing or inventory errors.

If an order is canceled after payment has been received, the amount paid will be refunded according to our Refund Policy.

6. Shipping and Delivery

We strive to process and dispatch orders promptly.

Estimated delivery timelines are provided for convenience and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Force majeure events

  • Operational disruptions

Orders are generally processed within [BUSINESS DAYS].

We are not liable for delays caused by third-party logistics providers once an order has been dispatched.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return and Refund Policy.

By making a purchase, you agree to the terms outlined in that policy.

Please refer to our Return and Refund Policy for detailed information regarding:

  • Eligibility

  • Return timelines

  • Refund processing

  • Exchanges

  • Non-returnable products

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Product images

  • Designs

  • Graphics

  • Text

  • Website layout

  • Branding elements

is the property of [STORE NAME] and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.

  • Violate any applicable laws or regulations.

  • Attempt unauthorized access to systems or accounts.

  • Interfere with website functionality.

  • Distribute malware, viruses, or harmful code.

  • Engage in fraudulent transactions.

  • Copy or misuse website content without authorization.

  • Impersonate another individual or entity.

Violation of these provisions may result in suspension of access and legal action where applicable.

10. User Content

If you submit reviews, comments, feedback, photographs, or other content, you grant [STORE NAME] a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for business and promotional purposes.

You represent that any content submitted by you:

  • Is accurate.

  • Does not violate third-party rights.

  • Does not contain unlawful, abusive, or offensive material.

11. Limitation of Liability

To the maximum extent permitted by law, [STORE NAME], its owners, employees, affiliates, and partners shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Loss of profits

  • Loss of data

  • Business interruption

arising from:

  • Use of the website

  • Product purchases

  • Website downtime

  • Delivery delays

  • Third-party service interruptions

Our total liability, if any, shall not exceed the amount paid by you for the relevant product or order.

12. Disclaimer of Warranties

The website and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will be uninterrupted or error-free.

  • All information will always be accurate and current.

  • The website will be free from technical issues or vulnerabilities.

Users access and use the website at their own risk.

13. Indemnification

You agree to indemnify and hold harmless [STORE NAME], its directors, employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

  • Violation of these Terms.

  • Misuse of the website.

  • Breach of applicable laws.

  • Infringement of third-party rights.

14. Force Majeure

We shall not be held liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • Strikes

  • Pandemics

  • Power failures

  • Internet outages

  • Transportation disruptions

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE, INDIA].

16. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this page with the revised effective date.

Continued use of the website following such updates constitutes acceptance of the revised Terms.

17. Contact Information

For any questions regarding these Terms of Service, please contact:

[STORE NAME]

Email: [EMAIL ADDRESS]

Business Address: [BUSINESS ADDRESS]

Phone: [PHONE NUMBER]